VNC is a valuable tool when remote connections are necessary, or simply when users want to share printers, chat or transfer files. To save time and to get accurate information, it is best if these friends can connect remotely to the computer they need to fix. They can use VNC, thus being able not only to view the connected PC’s desktop, but also to control it.

VNC is a valuable tool when remote connections are necessary, or simply when users want to share printers, chat or transfer files. The software comes with a freeware license for private use, with restricted functions, so a paid license is required for business environments. After a connection is successfully established, users can save its details for later use, thus creating a so-called VNC Address Book. They can also preview the connected PC in full screen mode, thus getting better visibility onto the broken or infected target computer. Experts can access the Options window of the Viewer component to enable or disable keyboard input and mouse input, activate Read-only Mode and modify the scaling method.

FEATURES

Reduce cost:
Decrease support call repeat rates, call handling time and on-site travel costs
Save time:
Reduce the need for specialized training and documentation for remote support
Improve quality:
Provide engaging, real-time service that improves employee and customer satisfaction
Mitigate risk:
Anticipate and prevent system failures and the risk associated with on-site service
Increase uptime:
Avoid downtime with faster problem identification and resolution
Meet goals:
Support business and compliance objectives with audit and security functionality

New Release
NEW: High-quality audio streaming for computers running VNC Server 6.6.0+ with a Professional or Enterprise subscription, for a fully immersive remote access experience.
Added support for MacOS Catalina.
[ VNC Connect release history ]

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