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HelpDesk for Windows 7 - A web based help desk utility - Windows 7 Download

HelpDesk Windows 7

HelpDesk 9.16.7200

Created to deliver outstanding customer service to your clients

A customer submits a ticket (an "issue") to Jitbit Help-Desk web-application (using the web-interface or by sending an email to "email"). Help desk technicians, responsible for the ticket category (for example, email-engineer for email issues, or webmaster for website-related issues etc) are notified of the new issue, and "take" it (or are assigned by the administrator).

HelpDesk 9.16.7200 full details

File Size: 10.50 MB
License: Trialware
Price: $1699.00
Released: 2019-09-26
Downloads: Total: 721 | This Month: 0
Publisher: JitBit Software
Publisher URL: http://www.jitbit.com/


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User Rating: 3.0 (35 votes)

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HelpDesk windows 7 compatible windows 7 download editor's pick

HelpDesk 9.16.7200 full description

Jitbit HelpDesk is a web based help desk utility ("ticket system"), created to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use.

Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time.

A customer submits a ticket (an "issue") to Jitbit Help-Desk web-application (using the web-interface or by sending an email to "email"). Help desk technicians, responsible for the ticket category (for example, email-engineer for email issues, or webmaster for website-related issues etc) are notified of the new issue, and "take" it (or are assigned by the administrator). Jitbit HelpDesk includes an integrated discussion forum for every ticket, where customers and technicians post updates and interact with each other. After an issue is closed, it can be published to a knowledge base.

HelpDesk 9.16.7200 download tags

HelpDesk 9.16.7200 Windows 7 release notes

New Release
Fix for not showing the "eye" icon when someone else is viewing a ticket on Windows auth
When creating tickets from comments - link tickets and add ##-mention to the original comment
Support for ##TicketID mention
Fix for empty pages when clicking "Reports"
[ HelpDesk release history ]
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