Public Folder HelpDesk full changelog
Public Folder HelpDesk 11.3
released Jul 22, 2011 (Major Update)
Compatible with Office 365 + other enhancements
Public Folder HelpDesk 11.2
released May 30, 2011 (Major Update)
New database alternative: SQL Azure
Public Folder HelpDesk 11.1
released May 21, 2010 (Major Update)
Several enhancements to version 11, among them a possibility to exclude user accounts from live monitoring.
Public Folder HelpDesk 11
released May 21, 2010 (Major Update)
New ticket form, new installer and several other enhancements.
Public Folder HelpDesk 10.1
released Mar 12, 2009 (Major Update)
Auto-add of callers, Mass-emailing, Auto-assign of Responsible, Create tickets out of Outlook Tasks and Appointments
Public Folder HelpDesk 10.0
released Sep 16, 2008 (Major Update)
FAQ answers, e-mail history in ticket, data from customized fields can be saved to database, more notification possibilities, print multiple tickets or one ticket with all ticket history, closed ticket opens automatically if new e-mail comes in
Public Folder HelpDesk 9.2.5
released Jan 10, 2007 (New Release)
1. Vista, IE7, Office 2007
2. Much easier, MSI-based installation
3. Upgrade/repair without tampering with data
4. Bugs fixed
5. Extensive Manual in the download
6. Open webform for support questions via webform.
7. Purchase and registration within product
2. Much easier, MSI-based installation
3. Upgrade/repair without tampering with data
4. Bugs fixed
5. Extensive Manual in the download
6. Open webform for support questions via webform.
7. Purchase and registration within product
Public Folder HelpDesk 9.2
released Jan 10, 2007 (New Release)
1. Vista, IE7, Office 2007 (with OWC)
2. Much easier, MSI-based installation
3. Upgrade/repair without tampering with data
4. Bugs fixed
5. Extensive Manual in the download
6. Simpler and more pleasant interface
7. Open webform for support questions via website.
8. Video demos online
2. Much easier, MSI-based installation
3. Upgrade/repair without tampering with data
4. Bugs fixed
5. Extensive Manual in the download
6. Simpler and more pleasant interface
7. Open webform for support questions via website.
8. Video demos online
Public Folder HelpDesk 9
released Jan 10, 2007 (New Release)
1. Vista, IE7, Office 2007 (with OWC)
2. Much easier installation
3. Upgrade/repair without tampering with data
4. Bugs fixed
5. Better documentation - manual in the download
6. Simpler and more pleasant interface
2. Much easier installation
3. Upgrade/repair without tampering with data
4. Bugs fixed
5. Better documentation - manual in the download
6. Simpler and more pleasant interface
Public Folder HelpDesk for Windows 7 - free download notice
Windows 7 Download periodically updates software information of Public Folder HelpDesk from the publisher.
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