DualDesk lets your support staff assist a PC anywhere on the internet, from another PC anywhere on the internet through firewalls in less than 5 seconds with no configuration. Provide temporary, full service ad-hoc remote control help desk services, transfer files, chat,re-boot & auto-reconnect and control a remote user's workstation in real-time without pre-installing software on the remote computer even in quot;Safe Modequot;.

DualDesk lets your support staff assist a PC anywhere on the internet, from another PC anywhere on the internet through firewalls in less than 5 seconds with no configuration. Provide temporary, full service ad-hoc remote control help desk services, transfer files, chat,re-boot & auto-reconnect and control a remote user's workstation in real-time without pre-installing software on the remote computer even in quot;Safe Modequot;. DualDesk removes itself cleanly after the remote control session ends.

Multiple technicians and can support unlimited customers from a single support file and a single address and tcp port.

You may reconfigure your remote support file with ANY option your package supports or change the destination address at any time.

The DualDesk session can be initiated remotely by the technician for unattended remote support with the supplied RemoteStart module.

New Release
· Added AutoFillUpdateUrl and CheckForUpdateUrl settings.
· The customer module creator can now autmatically create a file with the current build date for each module created which can be checked by the customer module and alert the customer they are running an old build. The files are named: BuildDate-.txt You will need to upload the files to your website and set the CheckForUpdateUrl tag to point to the file on your website. It is disabled by default.
Example to disable check for update feature:
· AutoFillUpdateUrl=
· CheckForUpdateUrl=
Example if specifying the Update URL manually:
· AutoFillUpdateUrl=
· CheckForUpdateUrl=mywebsite.com/tech1date.txt
Example if automatically Updating the URL:
· AutoFillUpdateUrl=www.mywebsite.com
· CheckForUpdateUrl=
· Expanded customizable text items.
· Added NoDuration command line switch to viewer to suppress the session duration dialog.
[ DualDesk Lite release history ]

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